CazinoStars Casino Privacy Policy

This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you use CazinoStars. We take your privacy seriously and describe here what data we handle, why we need it, and how you can manage your information. This policy applies to players who register an account, make deposits or use our site and services.

Types of data we collect

Personal data

We collect information you give us when you register or contact support. This typically includes your name, date of birth, email address, phone number, billing and residential address, identity documents when verification is required, and payment details needed to process deposits and withdrawals.

Technical data

We automatically collect technical information required to operate the site, such as your IP address, device type, browser, operating system, language settings, and activity logs. This data helps us maintain the platform, detect fraud, and improve site performance.

Transactional data

We record account and transaction details including deposits, bets, game history, wins and losses, bonuses claimed, and cashier activity. Transactional records are used for account management, payment processing and to meet our compliance obligations.

How we use your information

We use collected information to provide and operate your account, process payments, verify identity, handle support requests and investigate suspicious activity. We also use data to administer promotions, enforce our terms, improve the site, and provide relevant communications. Where required, we may analyse usage patterns to detect technical issues and reduce problem play.

Data protection and storage

We apply technical and organisational measures to protect your information, including access controls and encryption during transmission. Your data is stored on secure servers and is accessible only by authorised personnel or appointed service providers that process data on our behalf. We retain information as long as necessary to support your account and meet legal or regulatory obligations.

Cookies and tracking technologies

We use cookies and similar technologies to provide essential site functions, remember preferences, support secure logins, and measure site performance. Some cookies are necessary for the site to work, while others help with analytics and marketing. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.

Your rights

You have the right to access the personal information we hold about you and to request correction, restriction or deletion of that information where applicable. You may also object to certain processing, or request a portable copy of your data. To exercise these rights, contact our support team at [email protected] or [email protected]. We will verify your identity before responding to requests.

Access, correction and deletion of data

If you want to review, update or delete information in your account, log in and use account settings where available, or contact us at [email protected]. We will respond to valid requests and inform you of any limitations to deletion that arise from legal, security or record-keeping obligations.

Information sharing and third parties

We may share personal data with service providers who deliver payment processing, identity verification, customer support, hosting, analytics and security services. We require these providers to process data only on our instructions and to maintain appropriate safeguards. We may also disclose information where required by law or to protect our users and operations.

Privacy policy updates

We may update this Privacy Policy from time to time. When we make material changes, we will post a revised version on the site and note the effective date. Continued use of the site after changes indicates your acceptance of the updated policy.